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What are the ‘en-suite’ facilities? Every bedroom has a shower, handbasin and toilet. There is also a separate shower room and toilet available in the entrance hall. What about the hot water supply? One of the most important features of an active holiday is being able to have a shower when you want to – normally at the end of the day, and normally all at the same time! When he installed our boiler, our French plumber commented "it is a monster!". We’ve done our best to ensure a never-ending supply of hot water, with various gizmos in the plumbing system, and you should be able to have a nice powerful, hot shower whenever you want. Should the hot water run out it will be fully up to temperature again in 20 minutes. Is smoking allowed in the chalet? No. Smoking is not allowed anywhere inside the chalet. Firstly, for safety reasons (there is a lot of wood in the chalet), and also to preserve the furniture and furnishings, and to prevent the unpleasant smells produced by the smoke. Smoking is allowed outside and on the balcony. We do ask smokers to use the ashtrays provided on the balcony, as the decking is also make of wood. Please don't throw cigarette ends etc. on the ground below, as it is unsightly and messy when the snow thaws. Do you have facilities for babies and young children? No. The chalet is not equipped with cots or high chairs. If you have young children in your party please contact us before booking. The hot tub is checked and maintained for the correct water quality on a daily basis and the results recorded in a log book. All necessary hygiene dosing is done during these checks. Guests are free to use the tub and instructions are given on arrival. If you are using your own car, we can give you information on journey times, ideas of where to stay overnight etc. Please contact us. and have a look at the Travel page Do you offer transfers to and from the chalet? We can provide you with information and advice about airport transfers, though we are unable to offer airport transfers ourselves. We can normally arrange transfers to and from Bourg St Maurice (where airport transfers arrive and depart). Bourg is our local town about 20 minutes drive from the chalet. However, on Saturdays we only offer transfers BEFORE 10.00am or after 2:30pm. The reason for this is simple: Saturday is ‘transfer day’ in the valley, and the road from Bourg St Maurice is the only route to and from Sainte Foy, Val d’Isere and Tignes with traffic from Les Arcs joining at Bourg. This means that between these times in particular the journey to the chalet of 20 minutes can literally take hours in the high season, especially during school holiday times. Sadly, there is no way round it. |